Frequently Asked Questions

Common questions about our party helping services

FAQs for Party Hosts

What is HostEasy?

HostEasy is platform for event hosts, party planners to find Host-Hands for their events. Host-hands will assist you for the event and help you with tasks that they have been assigned.

How does it work?

After putting a request, Hosts are matched with Host-hands, who will serve as an extra set of helping hands to the Host for their event. Host-Hands are experienced and qualified to undertake tasks related to setup - e.g. setting out tables, chairs, dinner.

How do I book an event?

If you have an event coming up, answer a few simple questions so we can be in touch with you and start matching a Host-Hand to your event.

For what kind of events can I use HostEasy?

HostEasy service can be used of any and every kind of event. We help you with birthdays, get-togethers, charity events, graduations, anniversaries, weddings, retirements, etc.

How do you charge?

Charges are based on how many HostHands you request and how many hours the Host Hands are needed. After completing your party request, we will provide with the cost estimate for your event. Upon your acceptance, the booking of Host-Hands will be confirmed.

Can I cancel after I book?

Yes 48 hrs notice is required for no charge cancellations. Cancellation 24 hrs prior will result in 50% percent cut in booking fee.

Can I make modifications (my party size has changed)

Yes please email us at Contact@simplyhosteasy.com to provide us with updated information.

Can I tip my HostHand after an event?

Yes, we leave tipping up to the Host. If you feel your HostHand has done an amazing job, please tip them at your discretion.

FAQs for Host-Hands

How do I sign up to become a Host-Hand?

To sign up, use the link to the Host-Hand questionnaire that you can find here.

How long does the sign up process take?

On average, the entire process takes 3 days, but can take up to a few weeks in rare cases. As soon as you are cleared we will be in touch with you.

How soon can I start?

Once you've been approved to use the platform, you'll receive an email with next steps. You'll need to set up your Stripe account first, then you can begin as a Host-Hand right away!

How old do you have to be to sign up?

You must be 18 years or older to sign up to be a Host-Hand.

Is there a background check?

Yes. It can take up to 48 hours to receive the background check email prompt. A clear background check is required in order to be accepted to the platform. Background checks are performed by Checkr, a third-party background check provider, who may perform employment, education, criminal record, credit history, motor vehicle, and license record checks. Once Host Easy receives your completed background check from Checkr, we will use the results to make our decision and inform you of this decision via email. Please note that you will need to provide a valid Driver's License, State Issued ID, US Passport, or Permanent Resident Card. Checkr cannot accept any form of ID that is past its expiration date.

How do I check the status of my application?

To check the status of your application, please email us. To check the status of your background check, visit Checkr.com.

I signed up but I have not gotten any emails from HostEasy?

If you have not received any email communications from HostEasy after completing the sign up process, it is likely that our emails have gone into your spam or junk folder. Please be sure to periodically check any spam or junk folders throughout the application process.

Still have questions?

Get in touch with a specialist today!